FAQ's

Simply browse our collections and click “Add to Cart” on the items you love. Once you're ready, head to your cart and proceed to checkout.

Yes, we offer worldwide delivery. Shipping fees and delivery times vary depending on the destination.

We offer two shipping options:

  • Express Shipping: Delivered within 3–5 business days
  • Standard Shipping: Delivered within 5–10 business days

Yes. Once your order is shipped, you’ll receive a confirmation email with a DHL tracking link so you can follow your delivery in real time.

To initiate a return, please contact us within 72 hours of receiving your order. Items must be unworn and in original condition.

Note: Refunds are not offered. A store credit will be issued.

Exchanges are subject to availability. If you'd like to exchange an item, contact us at:
customercare@manel-fashion.com

Yes, we offer basic tailoring such as adding sleeves or adjusting the length on selected pieces.

We also offer a custom service, allowing you to create your dress exactly according to your measurements. You can even request a color change.

To proceed, simply select the "Custom" option under the size choices on the product page.

You can reach us via email at customercare@manel-fashion.com or through the contact form on our website. Our team typically responds within 24 hours.

Yes, many of our designs are released in limited quantities to preserve their uniqueness and exclusivity.